Shipping policy
Shipping Policy
We are committed to delivering your orders in a timely and secure manner. Please review our shipping policy for more details on how we handle the shipping process.
Processing Time
- Orders are typically processed within 1-3 business days after the payment has been cleared.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email with a tracking number once your order has shipped.
Shipping Methods & Delivery Time
We offer the following shipping methods (shipping times are estimates and may vary depending on your location):
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shabbosine: 1 business day
Note: Delivery times may vary depending on your location and carrier.
Shipping Rates
- Shipping rates are calculated at checkout based on your location and the weight of the products in your order.
International Shipping
- International shipping rates and delivery times vary based on your location.
- Please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Missing or Lost Packages
- If your package is lost or delayed, don't hesitate to get in touch with our customer service team.
- We are not responsible for lost packages once they are marked as "Delivered" by the carrier.
Address Accuracy
- Please ensure your shipping address is correct before placing your order. We cannot be held responsible for lost or delayed packages due to incorrect address information.
Returns & Exchanges
- We accept returns and exchanges within 7days. Of receiving your order.